Audiovisual Technician

Overview

Reporting to the Regional Manager (Vancouver), the junior Audiovisual/Production Technician role is responsible for providing technical, operational and production expertise and services for on-site and virtual events.

Key Responsibilities

  • Advance planning with client to recommend appropriate audio-visual and staging solutions on-site
  • Liaise with internal team resources to develop solutions and technical configurations
  • Loading Content onto media servers, computers
  • Project/production management of all events
  • Preparing, labeling and scanning equipment as required
  • Load/unload gear and equipment

Event Execution

  • Liaise with client and venue staff for event details as required
  • Install, configure, troubleshoot, repair, and replace audio-visual systems and equipment for both live events and conference rooms
  • Operate and maintain all formats of A/V equipment and provide expertise and guidance to the client
  • Provide on-site guidance for crew as required
  • Ensure all venue safety requirements and supplier protocols are adhered to
  • Flexibility to accommodate and deliver last minute changes to meeting requirements
  • Operate lift equipment and delivery trucks in accordance with company safety standards/policies
  • Provide feedback to management with respect to client satisfaction
  • Reporting show sheet hours at end of show/event
  • Aid in development and documentation maintenance of FMAV equipment, standards and operating procedures

Equipment

  • Use research and field experience to provide input on technical equipment inventory acquisition plans
  • Assist in maintaining and protecting all equipment
  • Provide project support for new equipment systemization, maintenance and repairs
  • Remain current with industry technologies, products and trends
  • Support special projects as required
  • Communicate with crew, and account managers to ensure consistent and clear needs and expectations
  • Provide routine quality control oversight of the event, as required
  • Provide excellent customer-service and strive to exceed the expectations and needs of internal and external stakeholders, by maintaining positive relationships with clients through clear and consistent communication
  • Develop and maintain good internal/external client relationships with vendors while ensuring confidentiality

Core Competencies to be Successful in this Role

  • Technical aptitude
  • Strong problem solving skills
  • Positive attitude
  • Commitment to exceptional customer service / exceeding client expectations
  • Able to work independently and exercise autonomy in decision making
  • Effective team player willing to assist other business areas as appropriate
  • Strong organizational skills
  • Professional communication skills and excellent organizational skills with the ability to manage multiple demands/projects simultaneously
  • Creative and flexible, with the ability to interact with clients and coworkers, often under deadline pressures
  • Professional image and approach
  • Be proactive and identify an potential issues during the pre-planning phase of the event with business areas and communicate issues (i.e. equipment failure or last minute revision)
  • Discretion in protecting clients’ confidential information/event content

You Should Apply if You Have…

  • Proficient with computer systems used in multimedia production, including web-casting
  • Possess the following functional abilities: lift 50 pounds, walk, stand, and sit for lengthy periods of time
  • Ability to be flexible in working hours; be available to work outside of regular business hours
  • Ability to travel periodically as work dictates

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

Interested?

Get in touch by sending a cover letter and a resume with subject line ‘Audiovisual Technician’ to careers@fmav.ca
We thank all applicants for their interest; however only those selected for an interview will be contacted.